Markbass Warranty Repairs

All Markbass and Markacoustic service/repair needs can be met by e-mailing markbass@vstservice.com

Effective 5/13/14 ALL MARKBASS WARRANTY REPAIRS ARE TO BE SENT TO VST

Virtual Sound Technology
1270 Lincoln Ave Ste 1000
Pasadena Ca 91103

If your item is no longer under warranty you do not need an RA. You can ship the item to us or check the bottom of this page for a list of MarkBass Authorized Non-Warranty Service Centers.

The Markbass warranty is 2 years from Date of Purchase for manufacture defects, 120 days on vacuum tubes. You MUST have an RA# before sending to an Authorized Service Center. Please be advised—faults that cannot be reproduced, operator error issues, and damage caused by misuse or abuse are NOT covered under warranty. Final determination of warranty coverage will be made by the service center.

A copy of the Markbass U.S. limited warranty can be found by clicking on the following link: http://www.markbass.it/warranty_us.html

         For Markbass repairs, please fill out our RA form.


NOTE: VST Must receive Valid Sales Receipt or you will NOT receive an RA number.

You may submit the form and sales receipt to VST in any of the following ways:

  1. Fill out the form electronically by clicking here
  2. Download the PDF version by clicking this link to download our RA form.
  3. Fax the completed form to 626-794-0340
  4. Scan and e-mail the form to markbass@vstservice.com
  5. Complete the form and mail it to VST

VST also requires a copy of the original sales receipt to verify warranty status.

Virtual Sound Technology
1270 Lincoln Ave., suite 1000
Pasadena CA, 91103

Once VST has received your form, we will issue an RA #. This RA# is to be written on the packaging when the item is shipped. This RA# is also to be used in subject lines of e-mails or in any written/verbal communication regarding Markbass products.

Shipping Instructions:

We recommend that all packages be packed securely by UPS/USPS standards, and that insurance and tracking be included. If items require more secure packaging, VST will re-package and add material fees to the cost of shipping.

CUSTOMER RETURN AUTHORIZATION FORM.pdf 

Authorized NON-WARRANTY service centers.

 

State

City

Name

 

Address

Zipcode

Phone Number

Fax Number

Email

URL

AZ

Pheonix

Field Services Audio

4215 N 16th St

85016

602-956-4199       

 

fieldservicesaudio@gmail.com

AZ

Mesa

M Tronics

 

41 West Main St .

85201

(480) 461-3194

(480) 461-3195

jeffnaylor@gmail.com

www.mtroniks.com

Ca

Pasadena

Virtual Sounds Technology

1270 Lincoln Ave. #1000

91103

(626)794-8196

MarkBass@vstservice.com

http://www.vstservice.com

Ca

San Diego

San Diego Sound and Music Repair #285

6563 El Cajon Blvd.

92115

619-582-8511

 

 

GA

Atlanta

Wizard Electronics Inc

554 Deering Rd NW

30309

(404) 325-4891

 

 

http://www.wizardelectronics.com

Fl

Tampa

Pro Audio Electronics

1242 E. hillsboro Ave

33604

(813)232-3907

 

 

Fl

Palm Harbor

EPR Electronics

36181 E. Lake Road #275

34685

(727)916-7054

 

http://www.eprelectronics.com

IL

Chicago

Deltronics

 

2911 N. Halsted St .

60657

(773)-549-6635

(773)-549-6230

info@deltronicschicago.com

http://www.deltronicschicago.com

IL

Arlington Heights

MidWest Audio

774 W. Algonquin Rd.

60005

(847)-640-1890

mike@midewestaudio.net

http://www.midwestaudio.net

IL

Plainfield

Aerotek Design Labs, LLC

24119 Riverwalk Unit 147

60544

815-254-0595

866-737-2376

joec@aeroteklabs.com

www.aeroteklabs.com

LA

Metaire

McCann Electronics

100 Division St .

70001

504-837-7272

504-834-1014

service@mccann1.com

MD

Westminster

POS E Repair Inc

66 E Main St #200

21157

410-386-0011

geoff_eng@yahoo.com

MI

St. Clair Shores

Electronics Innovation

21937 E. 9 mile Road

48080

586-443-4121

586-758-8805

drelectrons@aol.com

MD

Silver Spring

ProTech

 

12110 Tech Road

20904

204-450-0308

240-450-0299

info@pro-tech.us

MN

  Robbinsdale

EMI Inc

 

   4719 42nd Ave. N

55422

612-789-2496

612-789-2873

Bill.L@EMIAudio.com

http://www.emionline.com

MO

St. Louis

Winston Organ Services

5634 Kings Hwy.

63109

314-353-7015

314-353-0006

service@winstonorgan.com

NJ

Pennsauken

Danny's Amp Service

5817 Roosevelt Ave

8109

856-662-2979

856-6622995

 

NY

Plainview

Davidson Electronics (PLEASE CONTACT BEFORE SHIPPING IN UNITS TO DAVIDSON!)

117 Newtown Road

11803

516-753-0197

516-753-0216

davidsonelectronics@optonline.net

www.davidsonelectronics.com

OH

Barberton

E.A.R.C.O.S.

36 N van buren ave

44203

330-786-9683

330-745-6035

earcos2000@yahoo.com

OR

Portland

Inner Sound

1416 S.E. Morrison St .

97214

503-238-1955

503-238-1787

 

PA

Ardmore

Musicians Electronic Service

798 Biddle St .

19003

610-896-7311

610-896-5887

Rg4mes@verizon.com

TX

Dallas

Audio Electronics Service

10870 Plano Rd. Ste. C

75238

214-349-5000

214-349-5066

aed@audioelectronics.com

WA

Seattle

EFEX Electronics

222 153rd St .

98166

206-241-4852

206-241-2697

efex@msn.com

WA

Tacoma

Sound West Audio

2323 Tacoma Ave. South

98402

253-272-1435

253-272-4251

office@soundwestaudio.com


Below is a list of MarkBass Non Warrnary Authorized Service Centers.